Job Details

Job Description

A-Line Staffing is now hiring a Remote Medicare Customer Service Representative in Oklahoma!
The Remote Medicare Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Remote Medicare Customer Service Representative position, please contact Austin Faris at 586-###-#### or ...@alinestaffing.com
Remote Medicare Customer Service Representative Compensation

• The pay for this position is $18.00 per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Remote Medicare Customer Service Representative Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• The required availability for this position is Monday-Friday, 8:00 AM - 5:00 PM CST
• 100% remote - must live in Oklahoma

Remote Medicare Customer Service Representative Responsibilities

• Frontline, inbound call center representative-no sales
• Assist members, prospective members, and providers with questions regarding Medicare benefits, pharmacy services, and provider listings
• Work in a high-volume, fast-paced telephonic environment
• Provide administrative support to leadership including calendar management, meeting planning, travel arrangements, and material preparation
• Run daily, weekly, and seasonal sales/vendor reports and analyze market data
• Assist in developing internal/external communications and executive presentations

Remote Medicare Customer Service Representative Requirements

• Must live in Oklahoma
• Must have a hardwired (ethernet) internet connection; wireless will not be accepted
• Internet speed must be at least 25 Mbps download / 3 Mbps upload - include speed test at top of resume
• Must attend full training (4-6 weeks), Monday-Friday 8:00 AM - 5:00 PM CST
• High School Diploma or GED (required)
• Must not have prior CVS/Aetna work experience
• Attendance is mandatory for the first 90 days

Remote Medicare Customer Service Representative Preferred Qualifications

• Bachelor's Degree in Business, Marketing, Finance, or a similar field
• 2+ years of related experience
• Healthcare insurance and call center experience
• Knowledge of CMS guidelines for Medicare Part D enrollment

If you think this Remote Medicare Customer Service Representative position is a good fit for you, please reach out to me - feel free to call, email, or apply to this posting!

Meet Your Recruiter

Austin Faris
Recruiting Assistant

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